Refund Policy

1. Returns

Due to the ingestible nature of our products, we only accept returns on items that are completely sealed, unopened, and in their original packaging. Return requests must be initiated within 7 days of the product's delivery date.

2. Opened Products

For strict safety and hygiene reasons, we cannot accept returns or issue refunds for any Bio Thrust product if the protective seal has been broken or the product has been opened or used, regardless of circumstances.

3. Refund Eligibility & Process

To be eligible for a refund, your returned item must arrive at our facility in pristine condition. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed and automatically applied to your original method of payment.

4. Refund Timeline

Depending on your bank or credit card issuer, it may take 5 to 7 business days for the credited amount to reflect in your account statement after we have processed the refund.

5. Damaged Products & Replacements

If your Blastmode product arrives defective, damaged during transit, or if you receive the wrong item, please take a photograph immediately while it remains in its courier packaging and contact us. We will dispatch a replacement unit at absolutely no cost to you. We do not offer refunds for damaged goods, only replacements.

6. Cancellation Policy

Orders can only be canceled if they have not yet been dispatched from our fulfillment center. Once an order is in transit, it cannot be canceled, and our standard Return Policy will apply.